OFFSITE UPDATE-   As a precautionary step in response to COVID-19, SBAOR staff will be working from home effective immediately. The Association office building will be closed, but we are still here for you by phone or email. We have the capabilities to receive our office emails and office phone lines at offsite locations to support your needs. At this time, we are scheduling the closure through the end of March. We will update as things progress. Be safe and follow for more information.

Arbitration Complaint

An Arbitration Complaint is an alternative to litigation and attempts to resolve a real estate dispute that generally involves money. A complaint must be filed with the Santa Barbara Association of REALTORS® within 180 days after the closing of the transaction, if any, or after the facts and circumstances constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.

It is advised that you become familiar with the Code of Ethics and Arbitration Manual, as it sets forth the rules used to process complaints. The arbitration hearing tribunal may provide legal and equitable relief to the parties; it does not, however, impose disciplinary action. Also, the Association is not a governmental entity; therefore, it does not have authority to take action regarding the licensing status of its members.

To file an Arbitration Complaint, read and submit one of the following:

Please note: There is a $500 filing fee for an arbitration. This fee may be requested as part of the arbitration settlement.

If you have any questions regarding the filing of a complaint, contact the Professional Standards Administrator, Stephanie Caballero at (805) 884-8613 or 

icon-circle-arrow-up Top